Frequently Asked Questions

For public and private libraries

Mango Library Edition is our subscription-based product that is available for libraries. It includes a variety of resources to help patrons learn practical conversation skills for languages spoken all around the world. We offer Mango Basic and Mango Complete Courses, offering more than 50 language learning experiences.

Mango utilizes our proprietary methodology, engaging interface, and easy, intuitive interactive tools to deliver practical conversational skills and valuable cultural insight for a foreign language. Lessons include strategically placed memory-building exercises to help users remember what they are learning in addition to critical thinking exercises, which help them to intuitively understand the language and adapt it to similar conversations. You can learn about our Intuitive Language Construction methodology here.

Mango Languages is completely self-paced and the time it takes to build fluency is different from person to person. Mango courses provide an introduction to language and culture through the acquisition of simple conversational skills. They focus on practical conversations while increasing vocabulary and grammar skills. Mango is intended to deliver conversational proficiency.Upon completion of a Mango course you will be conversational in the following topics:

  • Express Gratitude
  • Greet People
  • Make Small Talk with Strangers
  • Say Goodbye
  • Ask/Tell if Someone Speaks a Language
  • Ask/Tell Where Someone is From
  • Get Someone’s Attention
  • Ask Someone’s Name
  • Introduce Yourself
  • Ask for Directions
  • Get Help Finding Places Using a Map
  • Identify Important Places and Facilities Around Town
  • Count Up To 99
  • Negotiate Basic Transactions at Stores
  • Gain the Insight into the Food Culture
  • Order Drinks And Meals
  • Understand Common Phrases Used at Restaurants
  • Deal with Large Numbers
  • Handle Currency with Ease
  • Ride a Taxi and Pay the Fare
  • Accept/Decline Help
  • Ask/Tell What Trouble One Is In
  • Gain Knowledge of Emergency Services
  • Ask/Answer What a Word or Phrase Means
  • Communicate One’s Ability to Understand Something
  • Express Gratitude
  • Request to Repeat, Slow Down, or Speak Up
  • Ask/Tell What Something Is
  • Give/Respond to a Compliment
  • Request/Agree to Speak in Particular Language

Mango offers products for all ages. Mango courses are effective for just about anyone who is old enough to read! We’ve also partnered with Little Pim to power an online-learning program specifically for children from 0-6 years old. The Little Pim courses are available as an upgrade to your Mango Library Edition subscription.

Mango offers language learning programs for many of the world’s most popular languages. Check out the list of availalbe languages here. Keep in mind that we are always developing new programs and the list is constantly changing and growing, so let us know if you would like to see a language that we do not currently offer.

Yes! As a matter of fact, Mango offers customized ESL courses for many of our languages, including: ESL Spanish, ESL Brazilian Portuguese, ESL French, ESL Russian, ESL Mandarin, ESL Cantonese, ESL Italian, ESL Arabic, ESL Japanese, ESL Vietnamese, ESL Polish, ESL Korean, ESL Greek, ESL German, ESL Turkish, and English for Children (Little Pim).

Mango is available in one in five North American libraries. Visit FindMango.com to find the one closest to you! If your library offers Mango, you can start enjoying Mango for free via Remote Access. This means that you can log in from anywhere you receive an internet connection, including your home, work and local wifi hotspots. Contact your librarian to obtain a library card and tell him/her thanks for offering Mango! If your local library does not offer Mango Languages, please feel free to ask your librarian to consider subscribing to Mango as a language learning solution for your library. We will be happy to provide further information!

Yes! Please click here to contact your Mango rep to set up your free 30-day trial or to request more information.

Our webinars give you an overall understanding of what Mango is and how it can benefit your community. Click here to view and register for an upcoming date!

Access is unlimited! You can have as many patrons as you want using Mango from as many places as they want, all at the same time.

No, Mango can be accessed from every computer in your library’s network.

Mango is a web-based program. Aside from an internet connection, users need a modern browser with flash installed.

In order to use Mango, your computer must have the latest version of Adobe Flash installed (Adobe 10.3 or higher). The new interface of these programs is filled with fun flash that is unable to be viewed unless your Flash Player is up to date. You can easily upgrade for free by visiting Adobe’s website.

Feel free to pass along our contact information (support@mangolanguages.com) so that your patrons can contact us directly. We are happy to provide customer support to both your staff and your patrons. Click here for our customer support contact information or to submit a ticket.

In order to obtain statistics for your library, please visit the Mango Administrative Portal (MAP) and log in to your administrative account with your e-mail address and password. Once you are logged in, you will see a tab that says “Statistics” on your User Dashboard. Clicking on this tab should provide the information you need. If you have any further questions, please do not hesitate to contact your Client Care rep. Not sure who it is? Give us a call at 877-626-4611; we’d be more than happy to help you out.

If your library will not be subscribing to Mango Languages, don’t worry! You can purchase Mango Passport, our downloadable language course. Click here for pricing information, language offerings, and general information.

Yes. Mango Mobile Apps give your patrons access to all the Mango language courses offered through your library right in the palm of their hand. They can learn languages everywhere they go with our free apps for iPhone®, iPod touch® and Android™. Just download the Mango Mobile app from the app store by searching “Mango Languages” and choosing the library edition of the app.

Have no fear! Mango has a specialized technical support staff dedicated to assist library staff and patrons with any problems they may encounter. If your question is not answered by one of the FAQs, feel free to send in a help ticket by clicking here.

Mango’s pricing structure is based upon the size and usage requirements of your community. Click here to contact the Mango Library Sales Team today to find out how we can help make Mango an effective and affordable resource for your library.